Frequently Asked Questions
Orders
How can I track my order?
Once your order is shipped, we’ll share the tracking details with you via email/SMS/WhatsApp. You can use the tracking link to check your order status anytime.
How long will it take to receive my order?
Orders are usually delivered within 5–7 business days, depending on your location. Once shipped, you’ll receive tracking information so you can follow your package.
Can I cancel or modify my order after placing it?
We process orders quickly, but you can contact our support team as soon as possible if you need to cancel or modify your order. We’ll do our best to assist before the order is shipped.
What if my order arrives damaged?
Your order is carefully packed before dispatch. If your package arrives damaged, please contact us promptly with clear photos/videos of the package and product. Our team will review the issue and help with the next steps.
What happens if I receive the wrong or missing product?
We’re here to make things right. If your order contains an incorrect or missing item, contact our support team with your order details and we’ll investigate and assist you accordingly.
Shipping & Returns
Do you offer shipping across India?
Yes, we offer delivery across India. Shipping availability and estimated delivery time are shown at checkout based on your location.
How long does shipping take?
Orders are generally delivered within 5–7 business days after dispatch. Delivery timelines may vary slightly depending on your location and courier service.
How can I track my shipment?
Once your order is shipped, we’ll share the tracking details via email, SMS, or WhatsApp. You can use the tracking link to stay updated on your delivery.
Will I have to pay shipping charges?
Shipping charges, if applicable, will be clearly displayed during checkout before you place your order. Any applicable shipping fee will never be added without your knowledge.
What should I do if my order is delayed?
If your order is taking longer than the estimated delivery time, please contact our support team with your order number. We’ll check with the courier and help you with an update.